Privacy Policy — babdjee Data Protection Commitment

Last updated: 1 January 2026. This Privacy Policy supersedes all previous versions published on babdjee.

1. Information We Collect

babdjee collects personal information through several channels: directly from you when you register or interact with the Platform, automatically through your use of our services, and occasionally from third-party verification partners. The categories of data we collect are described below.

1.1 Registration & Account Data

When you create an account on babdjee, we collect the following information:

• Full legal name — required for identity verification and payment processing
• Date of birth — required to confirm that you are 18 years of age or older
• Residential address — including district, city (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi), and postcode
• Mobile phone number — used for account security, bKash/Nagad payment verification, and support communications
• Email address — used for account notifications, verification emails, and support correspondence
• Username and encrypted password — your chosen login credentials, stored in hashed form

1.2 Identity Verification Documents

To comply with responsible gaming obligations and to prevent fraud and money laundering, babdjee may request copies of official identity documents at any point during your account lifecycle. Acceptable documents include a valid Bangladeshi National Identity Card (NID), passport, or birth certificate. Where a document is requested, it is processed securely and retained only for as long as required by applicable law.

1.3 Financial & Transaction Data

When you make deposits or request withdrawals, we record transaction details including payment method (e.g., bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank), transaction reference numbers, amounts in Bangladeshi Taka (৳), timestamps, and the outcome of each transaction. We do not store your full mobile banking PIN or bank account passwords — payment authentication is handled directly by the respective payment provider.

1.4 Technical & Usage Data

When you access babdjee, our servers automatically collect certain technical information. This includes:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Pages visited, time spent on each page, and navigation path through the site
• Game sessions: games played, bet amounts, win/loss outcomes, session duration
• Referral source (how you arrived at babdjee)

This technical data is used to maintain platform performance, detect fraudulent activity, and improve the overall player experience on babdjee.

1.5 Communications Data

If you contact babdjee via live chat, email, or WhatsApp (available after login), we retain a record of that conversation. This includes the content of your messages, the date and time of contact, and the resolution outcome. Communication records help us maintain service quality, resolve disputes, and train our support team.

2. How We Use Your Data

babdjee processes personal data only for specific, lawful purposes. The table below summarises the primary purposes for which we use your information and the legal basis for each:

2.1 Responsible Gaming Monitoring

babdjee takes its responsible gaming obligations seriously. We analyse gameplay patterns — including session length, deposit frequency, and betting behaviour — to identify players who may be at risk of developing a gambling problem. Where such patterns are detected, we may make contact to offer information about responsible gaming tools, including deposit limits and self-exclusion. This processing is carried out in the interest of player welfare and is not used for commercial profiling.

2.2 Marketing Communications

babdjee will only send you promotional messages — such as bonus offers, BPL cricket betting promotions, seasonal offers around Eid or Pohela Boishakh, or new game announcements — if you have explicitly opted in to receive such communications. You may opt out at any time by contacting our support team. Opting out of marketing communications does not affect the operation of your account or your access to any platform services.

3. Data Sharing & Third Parties

babdjee does not sell, rent, or trade your personal information to any third party for commercial purposes. We share data only in the following limited circumstances:

3.1 Payment Service Providers

To process deposits and withdrawals, babdjee shares the minimum necessary transaction information with your chosen payment provider — for example, bKash, Nagad, Rocket, Upay, or a partner bank such as Dutch-Bangla Bank or City Bank. The payment provider receives your mobile number or account reference and the transaction amount required to complete the transfer. Payment providers handle this data under their own privacy policies, and babdjee is not responsible for their data practices once data has been transmitted to them.

3.2 Game Providers

Games available on babdjee are supplied by third-party studios including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Ezugi. When you launch a game, a session token and a player identifier are passed to the relevant game provider's servers to load the game and record your results. Game providers do not receive your full name, address, or payment details — only the session data required to operate the game.

3.3 Identity Verification Partners

Where automated identity verification is used, babdjee may share document images and biographic data with a regulated identity verification service provider. These providers are bound by strict data processing agreements and may not use your data for any purpose other than completing the verification task requested by babdjee.

3.4 Legal and Regulatory Disclosure

babdjee may disclose personal data to law enforcement agencies, financial intelligence units, or other competent authorities where required to do so by applicable law — for example, in connection with anti-money laundering investigations, fraud cases, or court orders. We will, where legally permitted, notify you of any such disclosure.

4. Cookies & Tracking Technologies

babdjee uses cookies and similar tracking technologies to operate the platform, remember your session, and understand how players use our services. A cookie is a small text file placed on your device by a website when you visit it. The cookies used on babdjee fall into the following categories:

4.1 Essential Cookies

These cookies are strictly necessary for babdjee to function. They maintain your login session, remember your language preference, protect against cross-site request forgery, and allow secure communication between your browser and our servers. You cannot opt out of essential cookies while continuing to use babdjee.

4.2 Analytics Cookies

We use analytics cookies to understand how players navigate babdjee — which pages are most visited, how long players spend on particular sections, and which features generate the most engagement. Analytics data is aggregated and anonymised before being reviewed by our team. This information guides improvements to the platform experience.

4.3 Preference Cookies

Preference cookies remember choices you make on babdjee — such as your preferred display settings or recently played games — so that these are preserved across sessions. These cookies improve convenience but are not required for the platform to function.

4.4 Managing Cookies

You may control cookie behaviour through your browser settings. Most modern browsers allow you to block or delete cookies. Please be aware that blocking essential cookies will prevent you from logging in to babdjee or using real-money features of the platform. For guidance on managing cookies in your specific browser, refer to your browser provider's help documentation.

5. Data Security & Retention

5.1 Security Measures

babdjee implements a layered set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• TLS 1.2 / 1.3 encryption for all data in transit between your device and our servers
• AES-256 encryption for sensitive data stored at rest
• Tokenisation of payment account references — full account numbers are never stored on babdjee infrastructure
• Role-based access controls ensuring that only authorised staff can access personal data, limited to what is necessary for their specific job function
• Regular security audits and penetration testing of platform infrastructure
• Two-factor authentication available for player accounts and required for all internal staff accounts

5.2 Data Retention

babdjee retains personal data for as long as your account remains active and for a defined period thereafter, as required to meet legal, regulatory, and dispute resolution obligations. The general retention schedule is as follows:

After the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be attributed to an identifiable individual. Anonymised aggregate data may be retained indefinitely for statistical and platform improvement purposes.

5.3 Data Breach Response

In the event of a data security breach that is likely to result in a risk to your rights and freedoms, babdjee will notify affected players without undue delay. The notification will describe the nature of the breach, the categories of data involved, the likely consequences, and the measures taken to address it. We maintain an incident response plan that is reviewed and tested on a regular basis.

6. Your Rights as a Player

As a player on babdjee, you hold a number of rights in relation to your personal data. babdjee respects these rights and has procedures in place to handle requests promptly and transparently.

6.1 Right of Access

You may request a copy of the personal data that babdjee holds about you at any time. We will provide this information in a structured, machine-readable format within 30 calendar days of receiving a valid request. To submit an access request, contact our support team via live chat or email at support@babdjee.

6.2 Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain account details — such as your email address or contact number — directly within your account settings. For changes to your registered name or date of birth, identity document verification is required before the update can be processed.

6.3 Right to Erasure

You may request the deletion of your personal data where the data is no longer necessary for the purposes for which it was collected, where you withdraw consent and there is no overriding legal basis for processing, or where the data has been processed unlawfully. Please note that babdjee is required by applicable law to retain certain transaction and identity records for a minimum period after account closure, and erasure requests cannot override these legal retention obligations.

6.4 Right to Restrict Processing

You may request that babdjee restrict the processing of your data in specific circumstances — for example, while the accuracy of your data is being contested, or while a complaint regarding processing is being investigated. During a processing restriction, babdjee will store your data but will not actively use it for any purpose beyond what is legally required.

6.5 Right to Object to Marketing

You have the absolute right to object to the processing of your personal data for direct marketing purposes at any time. To opt out of marketing communications from babdjee, contact our support team. Marketing opt-out requests are processed within 5 business days.

6.6 Exercising Your Rights

To exercise any of the rights described above, please contact the babdjee support team. You may reach us via 24/7 live chat on the Platform, or by email at support@babdjee (plain text — not a clickable link). We will ask you to confirm your identity before processing your request to ensure that your data is not disclosed to an unauthorised party. We aim to respond to all rights requests within 30 calendar days.

7. Children's Privacy

babdjee is strictly an adult-only platform. Our services are not directed at, and must not be used by, any person under the age of 18. We do not knowingly collect personal data from individuals under 18 years of age.

If babdjee discovers that personal data has been collected from a person under the age of 18, that data will be deleted immediately and the associated account will be closed. If you are a parent or guardian and believe that your child has registered on babdjee, please contact our support team immediately so that the matter can be resolved without delay.

8. Updates to This Policy

babdjee reviews and updates this Privacy Policy periodically to reflect changes in our data processing practices, changes in applicable law, or improvements to our platform. When a material change is made to this Policy, we will notify registered players by email to the address on file and by displaying a prominent notice on the Platform for a period of at least 14 days following the update.

The "Last updated" date at the top of this page indicates when the most recent revision was made. We encourage you to review this Privacy Policy each time you visit babdjee to stay informed about how we protect your data. Continued use of the Platform after a Policy update constitutes your acceptance of the revised terms.

If you have questions about any aspect of this Privacy Policy, or wish to submit a data rights request, please contact our support team. The babdjee support team is available 24 hours a day, seven days a week, with an average live chat response time of under five minutes.